M
MunkeeyLogs
← All products
🧾

Customer Records

Proof of every deal, one WhatsApp message away.

Photograph whatever you hand over to a customer or get from them: the bill, the packed goods, a parchi, a work order, an ID proof. Send the photos on WhatsApp under the customer's name and they're filed by name and date. When the customer comes back weeks later with a question or a claim, type their name, get that day's photos back in your chat, and show them.

Start 7-day free trial →
₹1,500 / year
Up to 3,000 photos a year
The problem

Sound familiar?

A customer calls three weeks later: “You sent 40 pieces, not 50.” “That design wasn't in my lot.” “I never got that bill.”
The bill copy is somewhere in a register, and the photo is somewhere in a phone gallery among 5,000 others.
Without proof it's your word against theirs, and you usually give in to keep the customer.
How a real shop uses it

Gujranwala Fashions

Wholesale cloth shop

Gujranwala Fashions sends clothes to retailers every day. Each time a lot goes out, they photograph the bill and the clothes being sent and add them to that customer's record in MunkeeyLogs. One WhatsApp message, a few photos, and it's done.

When a customer comes back later with a different claim, like a short count, a wrong design or a dispute over the bill, they don't search their phone gallery. They type the customer's name, get that day's entry with its photos straight back on WhatsApp, and show the customer exactly what was sent and billed.

How it works

Step by step, on WhatsApp

1

Start with the customer's name

Type # and the customer's name. A new name creates the customer; an existing one opens their record.

# Sharma Traders ke photos add karo
Naya customer "Sharma Traders" add ho gaya. Ab photos bhejiye — aakhri photo ke 10 min baad tak session khula rahega.
2

Send the photos

Send as many photos as you like: the bill, the goods, the packed parcel. Type “Done” when finished, or simply stop, and it closes 10 minutes after the last photo.

📷 Bill photo
📸 Photo 1 save ho gayi (Sharma Traders).
📷 Packed lot photo
📸 Photo 2 save ho gayi (Sharma Traders).
Done
Sharma Traders ka session band ho gaya — 2 photos save ki.
3

Weeks later: get them back

Ask for a customer's photos, or for a specific day. They arrive as real WhatsApp photos you can show or forward to the customer.

# Sharma Traders ki 12 Aug ki photos
Sharma Traders (12 Aug): 📎 2 photos bhej raha hoon — sab jaane par bata dunga.
🖼️ 🖼️
✅ Sharma Traders ki saari 2 photos bhej di hain.
4

Or see the full history

Type just the name to see every entry with its date, photo count and note.

# Sharma Traders
Sharma Traders: 6 entries, 14 total photos • 12 Aug — 2 photos • 30 Jul — 3 photos (bill) • 18 Jul — 2 photos (return)
Who it's for

Does it fit your shop?

🧵

Wholesalers & distributors

The situation: Lots go out daily to many retailers, and claims about short counts or wrong items come weeks later.

With Customer Records: Photograph the bill and the goods for every dispatch. When a claim comes, pull up that day's photos and settle it on the spot.

✂️

Tailors & boutiques

The situation: Measurement slips get lost, and on trial day the customer remembers the design differently.

With Customer Records: Photograph the measurement slip, the fabric and the reference design when the order is placed. Show them at trial, or reuse them for the next order.

📱

Mobile & electronics repair

The situation: “It wasn't scratched when I gave it to you.”

With Customer Records: Photograph the device from all sides at drop-off. The dated photos settle condition disputes at pickup.

🖨️

Printing, signboards & job work

The situation: The customer approved a design or a work order, then disputes the size, the spelling or the quantity.

With Customer Records: Photograph the approved proof or the signed work order. It's filed under the customer's name with the date it was approved.

🎪

Tent houses & rentals

The situation: Items go out for an event and come back fewer or damaged.

With Customer Records: Photograph what went out and what came back as two entries. Missing or damaged items are clear from the photos.

🪪

Shops that collect ID proofs

The situation: Aadhaar copies, rent agreements and KYC papers kept in files.

With Customer Records: Photograph them once under the customer's name and find them in seconds from WhatsApp, without opening any file.

In detail

Everything it does

Adding photos

  • ✓Start a photo session by typing the customer's name: “# Ramesh ke photos add karo”
  • ✓Send any number of photos in one go, and they're saved together as one entry for that day
  • ✓The session ends when you type “Done”, or 10 minutes after your last photo
  • ✓Caption any single photo with “# Name” to file it straight to that customer
  • ✓A new name creates the customer automatically, so there's no setup step
  • ✓Add a note to an entry, like “July bill”, “return” or “ID proof”

Finding them again

  • ✓Ask by name: “# Ramesh ki parchi do”
  • ✓Ask by date: “# Ramesh ki 12 Aug ki photos”
  • ✓Follow up without repeating the name: “uski 3 sept ki photos”
  • ✓Spelled it differently? It finds the right customer, or asks “Kaun sa customer? 1… 2…”
  • ✓List or search customers: “# customers ki list”, “# traders wale customers”
  • ✓Photos come back as real WhatsApp images, ready to show or forward

Dashboard

  • ✓A list of every customer with their number of entries and last visit
  • ✓Each customer's complete photo history, by date
  • ✓Rename a customer from the dashboard or WhatsApp

Privacy & access

  • ✓Only you and the admins you add can see the photos, never other shops and never your customers
  • ✓Give a staff member access to customer records only, without attendance or salaries (extra admin ₹100/year)
  • ✓Every customer name is unique in your shop, so two different “Ramesh” can never get mixed up
Questions

Frequently asked

Do I or my staff need to install an app?

No. Everything works from the WhatsApp you already use. The dashboard opens in any browser when you want the bigger view.

I have two customers with the same name. What do I do?

Give them names you can tell apart, like “Ramesh Ludhiana” and “Ramesh Tailor”. If you type a name that already exists, the bot tells you and shows how many entries it has, so you never add photos to the wrong customer.

Can my staff add photos?

Yes. Add them as an admin with access to customer records only. They can add and look up photos, but they can't see attendance, salaries or anything else.

Can my customers see these photos?

No. Photos are only visible to you and your admins. You choose what to show or forward.

What happens after 3,000 photos?

Your existing photos stay. Message us and we'll move you to a bigger plan.

What kind of photos can I send?

Any normal photo from your phone camera or WhatsApp, up to 4 MB each.

Customer Records · ₹1,500 / year

Up to 3,000 photos a year

Start 7-day free trial →See all prices

Other tools for your shop